Nintendo’s much awaited Switch 2 pre orders in the U.S. finally began at midnight ET on April 24, 2025, but the process was fraught with issues across major retailers like Best Buy, Target, and Walmart. Many eager customers faced technical glitches, payment errors, and canceled orders, leading to widespread frustration.
Target was the first to open pre orders but quickly encountered problems. Customers reported being stuck at checkout due to address verification issues or lost payment details. Some who managed to place orders later found them canceled. Stock fluctuated briefly but eventually sold out, including the bundle with Mario Kart World.
Walmart’s website implemented a vague queue system, displaying messages like “This deal is almost gone.” While some users successfully placed orders, availability was sporadic, and both the console and bundles eventually sold out.
Best Buy, which had promised a midnight launch, showed a “coming soon” button for about 30 minutes. Customers who entered the queue faced long waits, only to be informed hours later that the items were out of stock.
These preorder challenges followed Nintendo earlier decision to delay U.S. preorders, initially set for April 9, due to concerns over new tariffs affecting production costs. Despite these hurdles, the Switch 2 is still slated for release on June 5, 2025, priced at $449.99 for the base model and $499.99 for the bundle with Mario Kart World.
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In response to high demand and to combat scalping, Nintendo has implemented a direct sales program through the My Nintendo Store. However, the company warns that even eligible customers may not receive purchase invitations before the launch date. Initial invitations are scheduled to be sent on May 8, with delivery by June 5 not guaranteed.
The Switch 2 boasts significant upgrades, including a larger 7.9-inch LCD screen with 1080p and HDR, enhanced Nvidia graphics with ray tracing and AI upscaling, improved Joy-Con 2 controllers, and 256GB of storage with microSD Express support. When docked, it provides 4K HDR output. New social features such as GameChat require a Nintendo Switch Online subscription. The console also offers backward compatibility and “Switch 2 Edition” games for enhanced experiences.
Accessories have seen price increases due to tariff impacts. The Joy-Con 2 controllers, featuring magnetic connections and mouse-like functionality, are priced at $94.99 for a set. The Switch 2 Pro Controller, with new remappable buttons and a headphone jack, is available for $84.99.
For those still looking to secure a Switch 2, GameStop is currently the only retailer listed on Nintendo’s site with active online pre orders, which began at 11 a.m. ET on April 24.
As the launch date approaches, Nintendo continues to navigate the challenges posed by high demand, supply chain issues, and tariff-related complications. Customers are advised to stay informed through official channels and be prepared for potential delays in securing the new console.
